After learning the truth about the Good Place, Eleanor, Chidi, Tahani and Jason are determined to get to the real heaven once and for all. Meanwhile, the Bad Place grows even worse as Michael's disgruntled co-workers stage a revolt.

Ending up reincarnated and back on Earth after Michael's argument on their behalf, Eleanor and her fellow condemned souls have another chance to find the right road, leading to the Good Place.

Eleanor, Chidi, Tahani, and Jason are four cosmically bound friends in the fight for their eternity, alongside their former torturer, Michael, and sentient database assistant, Janet. Michael, in a fit of panic, had relinquished his role as "the Architect" to Eleanor, so that she and the gang could help four new residents become better people. Unfortunately, the Bad Place doesn't exactly make their task easy and its latest move places Chidi in a dire situation, putting his relationship with Eleanor and the others in jeopardy.